Open Positions
We are looking for talented, compassionate, and collaborative people to partner with us as we welcome refugees and immigrants with holistic services that will help them root and flourish in our community.
Western NY Career Opportunities
Community Outreach and Training Specialist
ROCHESTER, NY
REGULAR, FULL-TIME
ON-SITE
ORGANIZATION SUMMARY:
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the worldâs greatest problems â disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered âyesâ, to any of the above, World Relief, and millions of people around the world need you.
As a member of the World Relief Western NY Church and Community Engagement Team, this position connects with the community, develops volunteer roles, ensures a strong and dynamics volunteer base, and oversees their training, in addition to managing our Gift in Kind strategy. The ideal candidate will have strong technical and administrative skills, as well as the demonstrated ability to effectively communicate in one-on-one, small group, and large group training sessions.
Role & Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Outreach
- Share the mission of WRWNY with church and community partners, as well as volunteers, and invite them to join our team
- Design, plan and implement overall individual and Good Neighbor Team volunteer outreach strategy using multiple approaches (social media, tabling, volunteer fairs, etc.)\
- Ensure a strong, dynamic and diverse volunteer base enabling the office to effectively support service delivery, fundraising and community outreach objectives.
- Work with Communications Manager to create, update, and disseminate promotional materials specifically aimed at volunteer recruitment; ensure materials are translated and accessible for various populations; contribute to related social media efforts
- Plan, attend, and/or exhibit at relevant events to promote and explain the services of World Relief Western NY
- Develop additional volunteer roles in conjunction with the Church and Community Engagement Teamâs Strategic Plan and office needs
Onboarding
- Provide volunteer screening and orientation to all new volunteers, offering guidance through the onboarding process and role placement process within World Reliefâs volunteer opportunities.
- Increase efficiency and effectiveness of the onboarding process for volunteers, including application review, orientation facilitation, processing background checks and reference checks and tracking completion of general orientation courses on World Reliefâs e-learning platform.
- Manage and track relevant data in WR systems (including Dynamics, Track it Forward, Microsoft Teams, WordPress Sterling, and Thinkific)
Training
- Develop and oversee initial volunteer and Good Neighbor Team orientations
- Train new volunteers in using relevant WR systems
- Maximize use of World Reliefâs e-learning platform âthe Workshopâ to develop learning pathways for churches and volunteers
- Plan and host a variety of community education workshops to help volunteers and stakeholders in conjunction with Volunteer Mobilization Specialist
- Develop, manage, and train others to lead various Refugee Simulations
- Develop and maintain program evaluation methods, including regular monitoring of volunteer data and tracking, to evaluate program effectiveness and growth opportunities
Gift In Kind (GIK)
- Develop and manage WRWNYâs GIK strategy and maintain a log of incoming and outgoing donations
- Maintain donation storage room organization, including keeping an up-to-date inventory of available items
- Manage relationships with primary GIK partners
Other
- Provide coaching and accountability to employees who interact with community partners and volunteers, focused on volunteer role development and recruitment
- Develop a pathway for volunteers to become WRWNY donors
- Be cross trained on all volunteer and Gift in Kind activities
- Assist team in planning various CCE events
- Other duties as assigned
Knowledge, Skills, & Abilities
- Strong leadership skills to motivate and inspire a diverse group of people
- Strong written and verbal communication skills; familiarity with tailoring messaging to diverse stakeholder groups
- Ability to multi-task and manage multiple deadlines with a limited degree of supervision
- Must have the ability to work under pressure with flexibility in a virtual or in- person team setting
- Excellent problem solving and planning abilities, and a willingness to analyze and adapt processes to better achieve goals
- Knowledge of project management concepts, tools and activities, requirements analysis and facilitation helpful
- Excellent interpersonal, collaborative and communication skills; demonstrated ability to establish positive working relationships at all levels of the organization
- Able to perform well in spite of complex or ambiguous challenges
- Able to build positive inter-departmental relationships
- A self-starter with strong initiative, follow-through, and organizational skills; must be able to prioritize, multi-task, and be attentive to details
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- A passion for engaging volunteers in service opportunities
- Demonstrated ability to mobilize, convene, motivate, coach, and facilitate individuals and teams toward a common purpose
- Familiarity and ease of use in basic computer programs (Word, Excel, Publisher, Power Point, databases); other design/marketing skills a plus
- Bachelorâs degree preferred; Education degree preferred
- The ability to drive and a clean driving record is required
- Periodic evening and weekend availability required
World Relief offers a competitive benefits package (25 hours + per week):
World Relief contributes to monthly premiums:
-Medical
-Dental
Additional Benefits:
-Offer 16 Paid Holidays!
-Vision
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
-FSAs: Medical & Dependent Care, & Commuter Funding
-Supplemental Life Insurance (employee, spouse, and children)
-Critical Illness, Hospital Indemnity, and Accident insurance policies
World Relief pays 100% for eligible employees:
-Group Term Life (employee, spouse, and children)
-Long Term & Short-term Disability
-Accidental Death and Dismemberment (AD&D)
-Long Distance Travel Insurance
-Employee Assistance Program (EAP)
World Relief - Retirement:
-401K & Roth
-WR matches up to 4%, then an additional quarter percent up to 10%
-Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
-Verizon
-Pet Insurance through Nationwide
-Home and Auto insurance through Liberty Mutual
-Working Advantage Discount Program
World Relief is honored to be recognized with the Cigna Healthy Workforce Designation, Silver Level for meeting or exceeding the core components of our well-being program including leadership and culture, program foundations, program execution, and whole person health.
PHYSICAL DEMANDS:Â
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
- The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
- Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
- The employee frequently is required to sit, reach with hands and arms, talk and hear.
WORK ENVIRONMENT:Â
Â
- General office setting. World Relief also offers hybrid and remote schedules for limited positions.
- Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
- Year-end archiving activities involve repeated lifting and bending.
- Physical, emotional and intellectual demands
- Equipment used: Employee computer (desktop or laptop), printer, and copier.
All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
Â
We are proud to be an EEO/AA employer M/F/D/V.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Legal Background in the United States
World Relief is both an equal opportunity employer and a faith-based religious organization.âŻWorld Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of personâs race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.
In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.
Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Reliefâs Statement of Faith.
Volunteer Mobilization Specialist
ROCHESTER, NY
REGULAR, FULL-TIME
ON-SITE
ORGANIZATION SUMMARY:
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the worldâs greatest problems â disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered âyesâ, to any of the above, World Relief, and millions of people around the world need you.
As a member of the World Relief Western NY Church and Community Engagement Team, this position oversees the day-to-day operations of individual and group volunteer roles. The ideal candidate will have strong relational skills, be able to handle daily administrative tasks and relate to and lead a diverse volunteer base.
Role & Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General Volunteers
-
- Respond to one-time group volunteer inquiries from the public in a timely, professional manner
- Work closely with all departments to guide, identify and support volunteer staffing needs
- Receive volunteer requests from WRWNY staff and communicate with current volunteers
- Develop informal mentorship with and between WRWNY volunteers
- Continue to build out the WRWNY online Volunteer Resource page
- Capture volunteer testimonials and stories, in conjunction with the Communications Manager
Individual Volunteers
-
- Maintain communication and relationships with various functional volunteer teams
- Develop individual volunteer team leaders
- Strengthen and match Cultural Companions with clients
- Manage other volunteer roles as needed
Good Neighbor Teams
-
- Develop cross-functional Community Sponsor, Co-Sponsor, and Private Sponsor GNTs in partnership with CCE Manager
- Partner with Church Mobilizer to identify ideal GNTs
- Communicate with WRWNY direct service staff to collaboratively match arrivals with trained GNTs
- Maintain communication and relationships with GNT Leaders and their teams
- Supervise and support GNTs over their six to twelve month commitments
- Schedule regular check-ins/debriefs with GNT
- Utilize and oversee Microsoft Teams to communicate with Good Neighbor Teams
Retention
-
- Manage regular volunteer engagement gatherings for the Western NY region, coordinating with the CCE Team to provide opportunities for volunteers to continue learning, receive recognition, get to know one another, and share from their experiences, including:
- Winter Gathering
- April Volunteer Appreciation
- June World Refugee Day
- Fall meet-and-greet
- Develop frequent targeted emails, phone calls, letters, and unique methods of engagement within existing volunteer base
- Setup and implement regular communication and check-ins with volunteers
- Develop a pathway for volunteers to become WRWNY donors
Systems, Evaluation & Reporting
-
- Ensure volunteers are logging hours/mileage and approve hours/mileage on a weekly basis
- Ensure the maintenance and integrity of hours/mileage pertaining to volunteers
- Assess potential risks and liabilities of volunteer activities and behaviors, elevating to the supervisor when necessary
Other
-
- Provide coaching and accountability to employees who interact with community partners and volunteers, focused on volunteer role development, placement, retention, encouragement, and recognition
- Be prepared to share the mission of WRWNY with church and community partners, as well as volunteers, and invite them to join our team
- Assist team in planning various CCE events
- Be cross trained on all volunteer and Gift in Kind activities
- Other duties as assigned
Knowledge, Skills, & Abilities
-
- Strong written and verbal communication skills; familiarity with tailoring messaging to diverse stakeholder groups
- Ability to multi-task and manage multiple deadlines with a limited degree of supervision
- Must have the ability to work under pressure with flexibility in a virtual or in- person team setting
- Excellent problem solving and planning abilities, and a willingness to analyze and adapt processes to better achieve goals
- Knowledge of project management concepts, tools and activities, requirements analysis and facilitation helpful
- Excellent interpersonal, collaborative and communication skills; demonstrated ability to establish positive working relationships at all levels of the organization
- Able to perform well in spite of complex or ambiguous challenges
- Able to build positive inter-departmental relationships
- A self-starter with strong initiative, follow-through, and organizational skills; must be able to prioritize, multi-task, and be attentive to details
Requirements
-
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- A passion for engaging volunteers in service opportunities
- Demonstrated ability to mobilize, convene, motivate, coach, and facilitate individuals and teams toward a common purpose
- Familiarity and ease of use in basic computer programs (Word, Excel, Publisher, Power Point, databases); other design/marketing skills a plus
- Bachelorâs degree preferred; Education degree preferred
- The ability to drive and a clean driving record is required
- Periodic evening and weekend availability required
World Relief offers a competitive benefits package (25 hours + per week):
World Relief contributes to monthly premiums:
-Medical
-Dental
Additional Benefits:
-Offer 16 Paid Holidays!
-Vision
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
-FSAs: Medical & Dependent Care, & Commuter Funding
-Supplemental Life Insurance (employee, spouse, and children)
-Critical Illness, Hospital Indemnity, and Accident insurance policies
World Relief pays 100% for eligible employees:
-Group Term Life (employee, spouse, and children)
-Long Term & Short-term Disability
-Accidental Death and Dismemberment (AD&D)
-Long Distance Travel Insurance
-Employee Assistance Program (EAP)
World Relief - Retirement:
-401K & Roth
-WR matches up to 4%, then an additional quarter percent up to 10%
-Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
-Verizon
-Pet Insurance through Nationwide
-Home and Auto insurance through Liberty Mutual
-Working Advantage Discount Program
World Relief is honored to be recognized with the Cigna Healthy Workforce Designation, Silver Level for meeting or exceeding the core components of our well-being program including leadership and culture, program foundations, program execution, and whole person health.
PHYSICAL DEMANDS:Â
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
- The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
- Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
- The employee frequently is required to sit, reach with hands and arms, talk and hear.
WORK ENVIRONMENT:Â
Â
- General office setting. World Relief also offers hybrid and remote schedules for limited positions.
- Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
- Year-end archiving activities involve repeated lifting and bending.
- Physical, emotional and intellectual demands
- Equipment used: Employee computer (desktop or laptop), printer, and copier.
All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
Â
We are proud to be an EEO/AA employer M/F/D/V.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Legal Background in the United States
World Relief is both an equal opportunity employer and a faith-based religious organization.âŻWorld Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of personâs race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.
In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.
Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Reliefâs Statement of Faith.
Housing Specialist
ROCHESTER, NY
REGULAR, FULL-TIME
ON-SITE
ORGANIZATION SUMMARY:
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the worldâs greatest problems â disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered âyesâ, to any of the above, World Relief, and millions of people around the world need you.
The Housing Specialist position has the primary responsibility of developing relationships with property owners and landlords to secure safe and affordable permanent housing for recently arrived refugees. This position will work closely with case managers to identify housing needs and may involve regular travel throughout Monroe County. This position requires a highly motivated and organized individual who is adept at building relationships, multi-tasking, and utilizing a tracking system to keep up-to-date and accurate records.
Compensation: $22.50Â per hour
Role & Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
- Research fair market housing rates and trends and identify rental properties and apartments through online research, phone calls, community connections, and in-the-field research
- Conduct ongoing outreach to develop, build, and maintain relationships with property owners, private market landlords, and property management companies
- Ensure housing meets federal and local housing standards, including completing site visit and evaluation of each unit
- Interpret and apply housing codes and standards, landlord regulations, and program guidelines
- Coordinate with US-based relatives when securing housing for incoming refugee cases
- Maintain accurate, up-to-date records and documentation, including updating a CRM with hot, warm, and cold housing leads and documenting services to clients
- Negotiate lease terms with landlords, when required, and assist newly arrived refugee cases to understand and sign lease and/or housing agreement
- Once housing is secured, collaborate with WR Finance staff to secure security deposit and rent payment, and collaborate with other WR staff on a move-in date, utility hook-up, and furniture set-up
- When necessary, provide initial housing orientation to newly arrived refugee cases
- Assist with housing-related case management tasks or other housing support, as needed
Knowledge, Skills, & Abilities
-
- At least two yearsâ experience in sales, fundraising, marketing, or related field strongly preferred
- Willingness and ability to continually sell the mission and work of WR to property owners
- Learning orientation: eager for both personal and professional growth, especially within sales
- Strategic orientation toward sales: able to shape and execute plans to reach goals
- Ability to develop a thorough knowledge of World Relief programs through reading reports, conversing with staff, attending team meetings, etc., and use this knowledge to shape a solid sales pitch
- Well organized, with an ability to manage concurrent deadlines and priorities and meet deadlines
- A love for and commitment to people who are marginalized, regardless of race, ethnicity, religion or culture, and a desire to see people flourish
Requirements
-
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Extremely self-motivated, excellent problem-solver, with proactive approach to work
- Demonstrated ability to effectively listen and respond to others with diplomacy in potentially stressful situations
- Strong organization and documentation skills are imperative
- Exceptional verbal, interpersonal, and relationship-building skills required
- Competency in using IT systems including MS Word, Excel, Outlook, and other digital tools and the internet
- Valid driverâs license, clean driving record, and auto insurance required
World Relief offers a competitive benefits package (25 hours + per week):
World Relief contributes to monthly premiums:
-Medical
-Dental
Additional Benefits:
-Offer 16 Paid Holidays!
-Vision
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
-FSAs: Medical & Dependent Care, & Commuter Funding
-Supplemental Life Insurance (employee, spouse, and children)
-Critical Illness, Hospital Indemnity, and Accident insurance policies
World Relief pays 100% for eligible employees:
-Group Term Life (employee, spouse, and children)
-Long Term & Short-term Disability
-Accidental Death and Dismemberment (AD&D)
-Long Distance Travel Insurance
-Employee Assistance Program (EAP)
World Relief - Retirement:
-401K & Roth
-WR matches up to 4%, then an additional quarter percent up to 10%
-Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
-Verizon
-Pet Insurance through Nationwide
-Home and Auto insurance through Liberty Mutual
-Working Advantage Discount Program
World Relief is honored to be recognized with the Cigna Healthy Workforce Designation, Silver Level for meeting or exceeding the core components of our well-being program including leadership and culture, program foundations, program execution, and whole person health.
PHYSICAL DEMANDS:Â
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
- The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
- Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
- The employee frequently is required to sit, reach with hands and arms, talk and hear.
WORK ENVIRONMENT:Â
Â
- General office setting. World Relief also offers hybrid and remote schedules for limited positions.
- Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
- Year-end archiving activities involve repeated lifting and bending.
- Physical, emotional and intellectual demands
- Equipment used: Employee computer (desktop or laptop), printer, and copier.
All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
Â
We are proud to be an EEO/AA employer M/F/D/V.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Legal Background in the United States
World Relief is both an equal opportunity employer and a faith-based religious organization.âŻWorld Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of personâs race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.
In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.
Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Reliefâs Statement of Faith.
We are now accepting internship applications for Fall 2023 and beyond.
Marketing & Communications Intern
Reports to: Volunteer Coordinator/Program Manager
Hours: Full Time or Part Time
JOB SUMMARY
The Marketing and Communications Intern will assist in communicating the mission and vision of World Relief WNY and its programs to a wide variety of constituencies, including local churches, volunteers, community members, and donors.
KEY RESPONSIBILITIES
- Conduct interviews with relevant parties to gather information, quotes, photos, and releases
- Write for a variety of platforms (newsletter, social media, and marketing materials)
- Help to grow WR WNY Facebook and establish Twitter and Instagram presence
- Assist in organizing and segmenting email lists
- Brainstorm ideas for growing and engaging social media audiences
- Assist with press releases
- Complete research on communication, marketing and other topics related to WR WNY ministry
- Engage with marketing team on national level for tracking metrics
- Create strategic marketing plan
- Assist with keeping digital marketing and communication materials and programs organized
- Provide administrative support to the department
- Other duties as assigned
QUALIFICATIONS
- Commitment to the mission, vision, and values of World Relief
- Ability to motivate others and work as part of an intergenerational team.
- Strong appreciation and understanding of individual cultural history and the willingness to be open and respectful of all cultures.
- Flexibility and willingness to grow and be stretched
- Driverâs license and clean driving record required; access to a vehicle strongly preferred
- Excellent written and verbal communication skills.
- Photography, graphic design, and/or social media experience a plus
DETAILS & BENEFITS
- This internship is unpaid, but mileage on personal vehicle for position is reimbursed
- Free parking
- If applicant is outside of the Rochester area, a discussion about housing can be arranged (housing cannot be guaranteed at this time)
*All applicants must pass a background and reference check.
Family Literacy Intern
Reports to: Volunteer Coordinator/Family Literacy Coordinator
Hours: Full Time or Part Time
JOB SUMMARY
The Family Literacy Intern will work with the Community Engagement and Programs teams to strengthen World Relief Western New Yorkâs ESL programming.
KEY RESPONSIBILITIES
- Support World Relief and OACES staff members and volunteers during before and during the evening ESL class
- Track attendance and progress of World Relief clients in evening ESL class
- Correspond with OACES staff members and relay pertinent information to World Relief staff
- Research and develop ESL resources for volunteers to use during in-home visits
- Assist with trainings for volunteers and Good Neighbor Teams relating to ESL and conversation partners
- Other duties as assigned
QUALIFICATIONS
- Commitment to the mission, vision, and values of World Relief
- Ability to motivate others and work as part of an intergenerational team.
- Strong appreciation and understanding of individual cultural history and the willingness to be open and respectful of all cultures.
- Experience working with children
- Flexibility and willingness to grow and be stretched
- Driverâs license and clean driving record required; access to a vehicle strongly preferred
- Excellent written and verbal communication skills.
- Consideration given to intern applicants with language abilities in one of the following: Arabic, Farsi, Burmese, Karen, Nepali, Russian, Spanish, Pashto, Ukrainian
DETAILS & BENEFITS
- This internship is unpaid, but mileage on personal vehicle for position is reimbursed
- Free parking
- If applicant is outside of the Rochester area, a discussion about housing can be arranged (housing cannot be guaranteed at this time)
*All applicants must pass a background and reference check.
Community Engagement (Donor Focus) Intern
Reports to: Volunteer Coordinator/Program Manager/Finance Assistant
Hours: Full Time or Part Time
JOB SUMMARY
The Community Engagement (Donor Focus) Intern will support the World Relief Western New York Team in event planning, donor engagement, and gift-in-kind management. This internship provides the opportunity to grow in experience of diverse populations, cross-cultural relationships, and interpersonal skills, as well as data management skills.
KEY RESPONSIBILITIES
- Assist World Relief team in planning donor and community events (World Refugee Day, Global Neighbors Gala, volunteer appreciation events)
- Assist in the creation of office Gift in Kind system and database
- Recognize opportunities to enable more efficient use of the database
- Develop regular donor communications (thank you cards)
- Attend intern supervision
- Attend staff meetings and/or trainings
- Other duties as assigned
QUALIFICATIONS
- Commitment to the mission, vision, and values of World Relief
- Ability to motivate others and work as part of an intergenerational team.
- Strong appreciation and understanding of individual cultural history and the willingness to be open and respectful of all cultures.
- Flexibility and willingness to grow and be stretched
- Driverâs license and clean driving record required; access to a vehicle strongly preferred
- Excellent written and verbal communication skills.
- Consideration given to intern applicants with language abilities in one of the following: Arabic, Dari, Farsi, French, Burmese, Karen, Nepali, Russian, Spanish, Pashto, Ukrainian
DETAILS & BENEFITS
- This internship is unpaid, but mileage on personal vehicle for position is reimbursed
- Free parking
- If applicant is outside of the Rochester area, a discussion about housing can be arranged (housing cannot be guaranteed at this time)
*All applicants must pass a background and reference check.
Community Engagement (Partnerships Focus) Intern
Reports to: Volunteer Coordinator/Community Engagement Manager
Hours: Full Time or Part Time
JOB SUMMARY
The Community Engagement (Partnership Focus) Intern will support various church, community, and volunteer engagement initiatives. This internship provides the opportunity to grow in experience of diverse populations, cross-cultural relationships, and interpersonal skills, as well as data management skills.
KEY RESPONSIBILITIES
- Participate in team meetings, volunteer trainings, and other events
- Collect volunteer and partnership data and enter into database
- Assist with volunteer trainings
- Research and develop monthly training sessions for volunteers and church partners
- Develop book study to be used by staff, volunteers, and church partners
- Establish new community partnerships and bolster current community partnerships (OACES, Saints Place, Universities, community centers, etc.)
QUALIFICATIONS
- Commitment to the mission, vision, and values of World Relief
- Ability to motivate others and work as part of an intergenerational team.
- Strong appreciation and understanding of individual cultural history and the willingness to be open and respectful of all cultures.
- Flexibility and willingness to grow and be stretched
- Driverâs license and clean driving record required; access to a vehicle strongly preferred
- Excellent written and verbal communication skills.
- Consideration given to intern applicants with language abilities in one of the following: Arabic, Farsi, Burmese, Karen, Nepali, Russian, Spanish, Pashto, Ukrainian
DETAILS & BENEFITS
- This internship is unpaid, but mileage on personal vehicle for position is reimbursed
- Free parking
- If applicant is outside of the Rochester area, a discussion about housing can be arranged (housing cannot be guaranteed at this time)
*All applicants must pass a background and reference check.
Resettlement & Placement Program Intern
Reports to: Volunteer Coordinator/Resettlement & Placement Specialist
Hours: Full Time or Part Time
JOB SUMMARY
The R&P Program Intern will assist the R&P team and other staff as needed in welcoming our new neighbors and supporting initial resettlement efforts and activities.
KEY RESPONSIBILITIES
- Assist with preparations for newly arrived refugee families including apartment inspections and set-up, preparation of clothing and household goods, cultural orientation, and community orientation
- Accompany and assist families with appointments including social security, DHS, medical, utility sign-up, ESL registration, clothing pick up, and grocery shopping, and bikes
- Visit refugees in their homes with the case manager or independently to assist with follow up tasks as requested and to get documents signed
- Help with the development of orientation materials, filing, and other office-based tasks
- Research and development of resources for clients, including housing
- Attend regular resettlement team and staff meetings
- Work with Volunteer Coordinator and Case Managers to determine volunteer needs/roles
- Required readings and reflective journal entries
- Assist with other R&P tasks as needed
QUALIFICATIONS
- Commitment to the mission, vision, and values of World Relief
- Ability to motivate others and work as part of an intergenerational team.
- Strong appreciation and understanding of individual cultural history and the willingness to be open and respectful of all cultures.
- Flexibility and willingness to grow and be stretched
- Driverâs license and clean driving record required; access to a vehicle strongly preferred
- Excellent written and verbal communication skills.
- Consideration given to intern applicants with language abilities in one of the following: Arabic, Farsi, Burmese, Karen, Nepali, Russian, Spanish, Pashto, Ukrainian
DETAILS & BENEFITS
- This internship is unpaid, but mileage on personal vehicle for position is reimbursed
- Free parking
- If applicant is outside of the Rochester area, a discussion about housing can be arranged (housing cannot be guaranteed at this time)
*All applicants must pass a background and reference check.
Academic Internship
We are seeking applicants who desire to serve the nations in Western New York through participation in a semester long internship. Interns will commit to serve over the course of a portion of the academic year to fulfill requirements.
Summer Internship
 Summer interns join us for 8-10 weeks at our Western New York office as they experience firsthand the blessings and challenges of walking alongside refugees and immigrants new to the city.
Start planning now for 2023!
Volunteer Opportunities
We all want to make a difference in the world. Itâs part of how we are designed. At World Relief, we believe making a difference is a two-way street. Over the past 40+ years, weâve been guiding people like you to volunteering in ways that make a lasting impact. You can bring your gifts, abilities and interests, and World Relief will help you connect and walk alongside families and individuals as they rebuild their lives in Western New York.
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